Shinkansen (Japanese bullet train)

Features of Shinkansen

The Shinkansen is unique in many ways, combining advanced technology, exceptional service, and a commitment to safety. Here are some key features:

・High Speed and Punctuality:
Shinkansen trains are among the fastest in the world, with operating speeds typically ranging from 240 to 320 km/h (150-200 mph). Despite this speed, the Shinkansen network is highly punctual, with average delays measured in seconds rather than minutes.

・Safety:
Since the Shinkansen began operation in 1964, it has maintained an extraordinary safety record with no passenger fatalities due to accidents. The system incorporates earthquake detection technology, which can stop trains automatically during tremors, ensuring safety during natural events.

・Comfort and Spacious Seating:
The Shinkansen is known for its spacious, comfortable seating, even in non-reserved (standard) cars. Seats generally recline, and footrests and tray tables are available. In the Green Car (first class), seats offer additional comfort, with more legroom and amenities.

・Routes and Coverage:
The Shinkansen connects major cities across Japan with multiple lines, including the Tokaido line from Tokyo to Osaka, the Sanyo line from Osaka to Fukuoka, and the Tohoku line from Tokyo to northern Honshu. Each line is named after the region it serves, making it easier to identify routes.

・Cleanliness and Service:
Shinkansen trains are kept meticulously clean, and cleaning crews perform rapid and efficient cleanups at terminal stations, ensuring each car is spotless. Attendants provide assistance and maintain the onboard facilities.

How to buy Shinkansen tickets

・Ticket Machines:
Most Shinkansen stations have ticket machines, often with English language options, where you can purchase tickets. These machines allow you to select your destination, choose between reserved and non-reserved seats, and pay by cash or card.

・Ticket Counters (Midori no Madoguchi):
For a more personalized experience, you can buy tickets at a Midori no Madoguchi, or Green Window, located at major JR (Japan Rail) stations. The staff can help you select seats, choose routes, and answer any questions. This is particularly useful for booking long-distance or multiple-leg journeys.

・Japan Rail (JR) Pass:
If you’re a foreign tourist planning to travel extensively by Shinkansen, the JR Pass can be a cost-effective option. The JR Pass offers unlimited travel on JR-operated trains, including most Shinkansen lines, for a set period. You must purchase it outside Japan and activate it after arriving in Japan. JR Pass holders can reserve seats without additional cost by showing the pass at ticket counters or reserved-seat machines.

・Online Booking:
Japan offers online booking platforms, including JR’s official websites, where you can reserve Shinkansen tickets in advance. Some services allow you to book seats and even use digital QR codes for boarding, although this may vary by line.

How to board Shinkansen

Navigating the Shinkansen system is relatively simple with signs in multiple languages, clear indicators, and organized boarding procedures. Here’s a guide to riding the Shinkansen:

1. Arrive Early and Check Your Platform:
Shinkansen platforms are separate from regular train lines and often have dedicated entrances. Large stations provide signs in English, indicating the departure time, train name (like Nozomi, Hikari, or Kodama), and platform number. Arriving 10–15 minutes early is recommended, especially if you have a reserved seat, to find your platform and boarding position.

2. Boarding the Train:
Platforms have clearly marked boarding lines for each car, with different sections for reserved, non-reserved, and Green Cars. Passengers typically wait in line in an orderly fashion, allowing previous passengers to disembark before boarding. Reserved-seat passengers can board at their designated car, while non-reserved passengers line up according to the car assigned to non-reserved seating.

3. Seating:
For non-reserved ticket holders, seats are available on a first-come, first-served basis. Reserved-seat passengers can sit in their assigned seats, which are usually indicated on the electronic display above the seat.

4. Storing Luggage:
Luggage racks above the seats can accommodate smaller bags, while larger suitcases can be stored at the back of each car or in designated luggage compartments. On certain popular Shinkansen lines, large suitcases require a reservation for the luggage space due to high demand, so check in advance if you’re traveling with bulky items.

5. Onboard Announcements and Assistance:
Announcements in Japanese and English provide information about upcoming stops, transfers, and arrival times. Shinkansen attendants pass through the cars offering drinks, snacks, and other services, although it’s perfectly fine to bring your own food and drink onboard.

Shinkansen manners

🟡Keep Noise to a Minimum:
Phone calls are discouraged, and talking on the phone is generally not permitted. If necessary, step into the vestibule areas at the ends of the cars to make calls. Conversations should be kept quiet to avoid disturbing others.

🟡Eating and Drinking Considerations:
Unlike local trains, eating is allowed and even encouraged on the Shinkansen, especially during long trips. Many passengers enjoy ekiben, or bento boxes sold at stations. If you bring food, keep it simple and avoid strong-smelling items. Be sure to dispose of any trash properly in the bins at the end of each car.

🟡Recline Your Seat Respectfully:
Shinkansen seats can recline, but it’s polite to check with the passenger behind you before reclining your seat. This ensures they’re aware and can adjust accordingly.

🟡Priority Seats and Accessibility:
Some seats are designated as priority seats, reserved for the elderly, disabled, pregnant women, and those with young children. Although the Shinkansen tends to have ample seating, be mindful and respectful of these designated seats.

🟡Keep Luggage Organized:
Be mindful of the space you occupy with luggage. Avoid blocking aisles or doors and keep items secure. If you have large suitcases, check the guidelines for reserving a spot or securing your luggage in designated spaces.

🟡Remain Seated Until the Train Stops:
Wait until the Shinkansen comes to a complete stop before getting up to exit. Japanese trains typically stop briefly, so it’s good to gather your belongings in advance, but standing prematurely can crowd the aisles and disrupt others.